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Service information

Make an application

You can either make an application yourself or employ an agent to do it for you.

Online Submission

We encourages the use of the Planning Portal and we urge agents and applicants to submit their planning applications online. You can upload drawings, fill out an interactive application form and pay for your application online. further information is provided via the links below

Apply online

Can my application be made invalid?

Please ensure that you read the application forms and accompanying guidance notes carefully. The application will only be registered if the forms have been correctly completed and it is accompanied by all the necessary supporting information.

Invalid applications will not be registered, resulting in a delay in your decision.

  • Discuss your proposal with a Planning Officer before making an application. A Duty Officer is available between 8.45am - 5.15pm Monday to Thursday and 8.45am - 4.45pmon a Friday at The Civic Centre, Darwall Street, Walsall; to give informal advice on straight forward enquiries. You may need to make an appointment to discuss something more complex.
  • Discuss your proposal with neighbours/the local community before making an application.
  • Check you have filled in the forms properly.
  • Check you have sent us the right number of plans.
  • Check you have sent the correct fee.
  • Check that you have sent the right supporting information with your application.


For a fast and easy submission use the planning portal, the portal can help you achieve our requirements www.planningportal.gov.uk

Contact us

Development Management
2nd Floor, Civic Centre
Darwall Street

Email planningservices@walsall.gov.uk
Telephone Switchboard 01922 650000
Telephone 01922 652677
Textphone and TextBox 0845 111 2910

Visit us

At the First Stop Shop www.walsall.gov.uk/first_stop_shop.htm

Office opening times

  • Monday to Friday: 8.45am – 1.00pm

If you are unable to visit the office during the above hours, please email planningservices@walsall.gov.uk with your enquiry.

In addition to the duty service, you can also continue to obtain pre-application advice via our normal service which is set out on the Council’s website. Direct links are provided below.


Please view our complaints and compliments webpage where you can complete an online contact form or alternatively you can print and complete our comments, compliments and complaints form.

This page was last updated on 23 May 2016