Parking Fines (Penalty Charge Notices)
How to pay your parking fines/Penalty Charge Notice (PCN)
(Please allow one working day for Penalty Charge details to be available)
You can pay your PCN in the following ways:
You can pay a Penalty Charge Notice (PCN), find out more information about the contravention or launch an appeal through our online parking payment system.
Your parking ticket number is prefixed with an XD.
Automated telephone payment - credit or debit card
You can pay 24 hours a day, 365 days a year, using your debit or credit card. Simply call :- 0845 111 2892 or 01922 868805 quoting your Penalty Charge Notice number (XD tickets) or
If you intend to make payments by cash please visit:
The Banking Hall, Civic Centre, Darwall Street, Walsall WS1 1TP
Cheque or postal order
You can pay by post making your cheque or postal order payable to Walsall Council, write the Notice number on the back and send with the PCN and completed payment slip. A receipt will only be sent if the box is ticked the full Notice is returend (do not detach the payment slip) and a stamped addressed envelope is provided. Do not send cash through the post. Post-dated cheques will not be accepted. All postal payments must be sent to:
Walsall Council, The Banking Hall, Civic Centre, P O Box 23, Walsall, WS1 1TP.
How to challenge
If you wish to appeal against the notice, you must do so in writing by quoting the notice number beginning with ‘XD ’and vehicle registration number either on line, by email or in writing to:
- On line: https://www2.walsall.gov.uk/ParkingGatewayXD/default.asp
- By email: firstname.lastname@example.org – please include your name and address and post code
- By post: Parking Services, Walsall Council, Civic Centre P O Box 5373, Walsall WS1 9HN
All cases will be considered on their individual circumstances. If we receive your appeal within 14 days from the date of issue, progression of the charge will be put on hold pending a reply. If your challenge is rejected the council will usually re-offer the 14 day discount period. Telephone challenges will not be accepted.
If the penalty charge is not paid or challenged
If the Penalty charge is not paid on or before the end of the 28-day period as specified on the front of the notice, or successfully challenged, the council may serve a Notice to Owner (NTO) on the owner of the vehicle requiring payment of the Penalty Charge. The owner can then make representations to the council and may appeal to the Traffic Penalty Tribunal if those representations are rejected. The NTO will contain instructions for doing this. If you challenge the PCN but the council issues an NTO, the owner must follow the instructions on the NTO.
How to view evidence
If you wish to view the evidence attached to your PCN, you can do so by quoting the PCN number and vehicle registration number on line:
Further information about Civil Parking Enforcement (including PCNs and NTOs) is available at www.patrol-uk.info
P O Box 5373
Telephone 01922 652525
Fax 01922 652675
Our opening hours are 8.45am to 5.15pm Monday to Thursday and 8.45am to 4.45pm on Friday.
This page was last updated on 30 October 2014