Walsall Council is a Highway Authority, which is empowered under the Highways Act 1980, to maintain the roads within the borough to an acceptable standard. At present the council maintains approximately 821 kilometres of highway, the exception being the motorways within the borough. Highways England is responsible for all motorways and trunk roads.
To enable a programme of repair works to be derived a detailed inspection is undertaken to ascertain the defects of every road.
A programme of works is produced, from which works are undertaken, the worst being done first. The council has to work within a cash limited budget, which means that not all major work can be undertaken each year.
The council tries to keep the highways in a safe condition whilst awaiting major works.
By calling the Contact Centre on 01922 653344 or by email firstname.lastname@example.org to report defects to us, you will be helping the council to ensure safety on the Highway network. This line has a team of trained staff to assist you with the report during normal working hours. Calls concerning emergencies made out of normal working hours on 01922 650000 will be directed to the out of hours team.
When contacting us to report a defect please ensure that the exact location and type of defect can be identified to enable a speedy response.
When major resurfacing works are to be undertaken, details of any traffic problems will be identified, and passed to the local press for publication, details are also made available on the council's website.
Where these works are in progress, it is appreciated if you follow the Highway Code and be patient if delayed.
Telephone 01922 653344
This line has a team of trained staff to assist you with the report during normal working hours.
Calls made out of normal working hours on 01922 650000 will be directed to the out of hours team.
You can use our report a street problem eForm to report highway problems such as:
- Highway defects
- Street name signs
- Skips and scaffolding
- Highway repairs following utility work
- Manhole covers .
This page was last updated on 03 November 2016