Social care
Service information

Social care


What we do

  • Safeguarding of vulnerable adults and older people

Arrange adult social care support for:

  • adults with mental health needs
  • older people with physical or mental health needs including dementia (including self funders)  
  • adults with physical disability or sensory impairment
  • adults with a learning disability
  • adults with autism
  • young people with physical disability, sensory impairment, learning difficulty or autism who are in transition to adult social care services
  • the carers of adults and older people

for all adult social care user groups we provide

  • Information, advice and signposting on sources of support
  • Individual, family and community capacity building to achieve and retain independence
  • Facilitation of access to universal services
  • Preventative services that lead to regaining and retention of independence
  • Community alarms and telecare
  • Reablement services that lead to regaining and retention of independence
  • Support for carers to enable them to undertake and continue their caring role
  • Out of hours emergency on call service
  • Assessment of need of eligible adults and older people
  • Allocation of personal budgets
  • Validation and review of support plans
  • Market shaping and development and the commissioning of services

How to contact us

If you are concerned for yourself or someone you know, contact the Adult Safeguarding Unit on 0300 555 2922. We will deal with your concerns sensitively and confidentially wherever possible.

Our Walsall Safeguarding Adults Partnership Board website has much more information on how we are working to keep adults safe in Walsall.

Adult Social Care

Please use the following details for all social care queries:

  • Telephone 0300 555 2922
  • Fax 01543 372947
  • Textphone 01922 654000
  • SMS text 07894 114482
  • Address Walsall MBC, Adult Social Care, 3rd Floor, Zone 3D,Civic Centre, Darwall Street, Walsall, WS1 1TP
  • Email initialintake@walsall.gov.uk

Walsall Community Living Directory

Walsall Community Living Directory “A one stop web based directory of everything that’s available within your local community “

In line with the Care Act (Information, Advise &Guidance) Walsall residents can now find out about local and national care and support services including what’s going on in their local community, at touch of a button by accessing Walsall Community Living Directory.

The directory at: www.wcld.co.uk/ is managed by Adult Social Care. It provides an easy - to- search comprehensive directory of clubs, community, third sector and voluntary organisations, care providers, self help groups and what’s on listing of local events.

Individuals can search information under the key heading of:

  • Money Matters
  • Help to Live at Home
  • Housing Options
  • Things to do
  • Staying Safe
  • Caring for someone
  • Health and Well Being
  • Getting About
  • Education, Training and Employment
  • Product showroom
  • Personal Assistant Network
  • Online Self Assessment

The Walsall Community Living Directory can be accessed viawww.wcld.co.uk/:

For more information about this directory please contact:

For more information about Walsall Community Living Directory email:wcld@walsall.gov.uk  or call Donna Mendonca 07931725219 or Vicky Merrick 07535634244

Please visit the Walsall Community Living Directory

This page was last updated on 01 February 2017