Local consultation
Service information

Local consultation

This page lists the consultation that is currently happening as well as summaries of consultation that has already taken place.

Draft budget proposal 28: Increase of the Community Based Charging Policy to Charge 100% of Client's Disposable Income (current policy charges 90% of disposable income)

The draft budget proposals for 2016/17 include plans to make a change to the way social care charges are worked out.

Walsall currently takes 90% of disposable income into account when calculating a charge for care. Our draft proposal would take 100% of disposable income into account when calculating how much people should contribute to the costs of their care, bringing us into line with most other councils.

People will have to pay a little bit more towards the cost of the care they receive. Exactly what people may have to pay depends on individual circumstances which are taken in to account following a financial assessment.

If the increase is approved, any person who is currently assessed to contribute towards their care and support costs will have an increase in their contribution from April 2016. It is not possible to say exactly how much this will be as every case is different, however here is an example (43KB .PDF).

Following a period of consultation, if approved, this proposal could save up to £350,000 and would take effect from April 2016.   

How to have your say

Before any decision is made we want to understand your views.

During November 2015, surveys are being sent to every service user who contributse to the cost of thier care. The same survey is available here to complete online.

Alternatively people can give their views and share ideas by emailing initialintake@walsall.gov.uk, calling the Initial Referral Team on 0300 555 2922 by Textphone 01922 654000 (Textbox) or send an SMS text to 07913 629085.

You can also write to: Walsall Council IBPS Team, Social Care and Inclusion, Zone 3E, 3rd Floor, Civic Centre, Darwall Street, Walsall, WS1 1TP.

Drop in sessions across the borough are also being organised to enable you to discuss the proposal face to face…details coming soon.

Completed consultation

Review of Day Opportunities and Supported Employment Services – Consultation August 2015

Goscote Centre (Greenacres), Community Satellite Bases and Links to Work are being reviewed primarily in line with delivery and efficiency plans for people with disabilities who are eligible for care and support under the Care Act 2014. We have put together three options for the future of Day Opportunities and five options for the future of Supported Employment Services and we are now seeking the views of service users, their families and carers.

These surveys are now closed.

We will be using “Making Our Choice” an independent advocacy service provided by MENCAP to gather the views from as many service users as possible.

Charging consultation 2014-15

Social Care and Inclusion is going to be carrying out a review of the charges that people who live in their own homes pay for their community social services in Walsall when these are part of a whole package funded and/or arranged through the council.

For more information about the current charging consultation go to our web page.

These services include:

  • home care
  • day care
  • supported living
  • extra care housing schemes
  • community alarms
  • respite
  • transport

We have written to all those people who may be affected by the outcome of this review.

You can also read the Frequently Asked Questions (PDF 115KB) about the charging consultation.

Telephone: 0300 555 2922

Email: initial.intake@walsall.gov.uk

Textphone: 0845 111 2910

SMS Text : 07834 114482

Fax: 01543 372947

By Post: Walsall Council Social Care & Inclusion Zone 3D, Third Floor Civic Centre Darwall Street Walsall West Midlands WS1 1TP

Housing 21 day and respite care services

The day centre and respite services the council provides in partnership with Housing 21 at five extra care schemes in Walsall are being reviewed.  

The five extra care schemes are located in Alrewych Court in Aldridge, Mattesley Court in Bloxwich, Knaves Court in Brownhills, Winehala Court in Willenhall and Deighton Court in Delves.

With the development of personal budgets and the introduction of benefits based charging there have been fewer people attending all but one of the day centres and fewer people than expected using the respite care services.

We will be speaking to people who use respite and day care services at the extra care schemes, their families and staff as part of our consultation.

Consultation will be carried out in a number of ways including by phone, letter, email and face to face meetings inviting comments from individuals or their representatives directly affected by the proposals.

We have written to service users to explain the consultation in more detail and let you know how you can have your say.  You can see a copy of the letter here (PDF 384KB).

You can review the September 2013 cabinet report (PDF 120KB).

A further report will be brought back to Cabinet once consultation has been completed. This is expected to be later this year or early in the New Year.

If you would like to share your views on the review of the day centres you can contact us on the details below or attend a meeting at one of the housing schemes.  You can also have a look at a copy of the presentation (PPT 209KB) to be shared at the meetings.

Feedback received from consultation to date is below:

Contact us

Tracy Simcox
Commissioning Lead for Older People & Vulnerable Adults
Joint Commissioning Unit
NHS Walsall
Social Care & Inclusion - Walsall Council
Goscote House
Goscote Lane

Telephone 01922 602454
Email JCU@walsall.gov.uk  

Personalisation and Assisted Transport

Walsall Social Care and Inclusion is making changes to the way customers receive transport.

Currently people receive transport where they are in need of community based support, for example day activities, and this has been subsidised by the council even when customers receive mobility related benefits.

In the future:

  • Transport needs will be considered as part of the assessment and support planning process when awarding a personal budget
  • Benefits with a mobility component should be used to meet customers’ transport needs

Cabinet gave approval for Social Care and Inclusion to understand the impact of these proposals on our people who receive these services and listen to feedback in order to help us to shape and develop our practice.

Contact us

If you have any queries or would like to share your views, please attend one of our sessions or contact us:

Telephone 01922 655400
Email AllensCentreadmin@walsall.gov.uk
Website www.walsall.gov.uk/health_and_social_care

We will use this information to help us develop the final version of the transport policy which will go to cabinet for approval in the Autumn 2013 and shared with those affected by our approach.

Broadway North Centre consultation 2013

We would like to tell you about the cabinet recommendation of 19 June to consider closure of council-run residential services at Broadway North Centre and to provide these services via alternative arrangements in Walsall.

You can read the full cabinet report here.

Broadway North Centre provides services for Walsall residents who are experiencing mental health difficulties.  This includes an extensive range of training, education, links to employment and therapeutic interventions as well as residential services for people in crisis or needing more long term support.

You or someone you provide care for may have used some of the services in the past or you may be using them at the moment.

Following a review of Broadway North Centre, which considered value for money, it has been recommended that the council consider the closure of its residential services.

We want to find out from you what impact the proposed closure might have on you and give you the opportunity to comment on how both day and residential services could be delivered in the future.

You can get in touch with us in any or all of the following ways:

  • You can complete the questionnaire online - survey closed
  • You can send your comments by email to BroadwayNorth@walsall.gov.uk
  • You can attend one of the focus group meetings.  Refreshments will be provided.  

You have until 6 September 2013 to respond.  The findings from this consultation will be reported to cabinet on 23 October 2013.

Benefits-based charging in extra care

This consultation is now complete and a report is being taken to Cabinet.

View the presentation on Extra care charging consultation (PowerPoint 628KB).

We are contacting everyone who receives social care support to seek their views on the way the council charges people who live in extra care housing schemes.  This does not affect your right to live in your home so please don’t worry.

A simpler, fairer way of charging has been introduced for people using community-based services like day care and home care.  

We are proposing to include people who live in extra care housing and receive social care services, in this policy.

People who would like to find out more are welcome to attend any of the meetings which will outline the changes and what they would mean to you.

More information about the charging policy can be seen by accessing the Council’s website www.walsall.gov.uk/charging

If you have any other queries or would like to share your views, please contact us using the details below or feel free to attend one of the public meetings.

Contact us

Telephone 01922 602440
Email charging@walsall.gov.uk
Website www.walsall.gov.uk/charging

Carers' Strategy Consultation 2012

We have spoken to carers at the events below, for a summary of their feedback, take a look at the feedback report (Word 86KB).

This feedback has helped us to develop the Draft Carers' Strategy document (Word 256KB).  The final Carers' Strategy can be seen on our Carer web page.

Details of consultation with carers can be seen below. We will continue to consult with and involve carers throughout the strategy.

Looking after someone? – We want to hear from you!

Your experiences, suggestions and opinions as a carer are invaluable to us and we are asking people like you who care for family, friends or neighbours, to share your experiences, suggestions and opinions for the Council’s new Carers' Strategy.

Join us for a cuppa and a chat at one of the meetings.  You'll also be able to try out a taster session of complementary therapy, get information about NHS health checks and benefits advice from the council's welfare rights team.  

Our final session as part of the Carers Strategy consultation will be held on 22 May at Bentley Youth and Community Centre.  See our flyer (PDF 113KB).  We will continue to consult with carers throughout the life of the strategy.

Mental Health Carers 2012

There will be a drop-in session specifically for carers of people with mental health problems on Thursday 19 April 2012 at Broadway North Centre from 3.00pm - 8.00pm.  Please feel free to drop in at any point between those times to discuss your role as a carer and to share your views about support for carers.

Mental Health Carers session (PDF 552KB)

Carers surveys

If you can't make any of these events you can share your views by filling out our online carers survey - survey closed.

We also want to hear from staff and voluntary organisations who support carers.  If you could like you share your views please complete our staff questionnaire (survey closed) or our voluntary organisation questionnaire (survey closed).

You can also write, telephone or email us using the details below to share your views.  

Contact us

Walsall Council Communications Unit
Walsall Council House
Lichfield Street, Walsall

Telephone 01922 655834 or 658368
Email carers@walsall.gov.uk
Information and advice for carers www.walsall.gov.uk/carer

Centro consultation - March 2012

Centro is consulting with people in the West Midlands on proposed changes to the way people register for Ring and Ride.

They are considering how registration might be determined in future and they would like your views on this.

Walsall Disability Forum are also asking for views on this locally.

You can get more information on the consultation from:

You can feedback your views by:

  • Centro questionnaire - survey closed
  • Walsall Disability Forum questionnaire - survey closed
  • Walsall Disability Forum Consultation Event
    • 4 April 2012 at 10.30am at Walsall Deaf People’s Centre, 59a Lichfield Street, Walsall, WS4 2BX
    • Andrew Page from Centro will be at Walsall Disability Forum to outline the proposed plans for Ring and Ride.
    • Please contact Michelle for further information or to confirm your attendance by contacting 01922 614794 or email  michelle@walsalldeaf.org.uk

This page was last updated on 01 February 2017

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