Customer Standards - Leisure

Customer Standards - Leisure


Our promise

We will provide a safe and welcoming environment with high quality standards at all times. Our staff will be fully trained for their role and will be identifiable at all times. All our staff will help customers with their enquiries and welcome your comments. A formal complaints system is operated at each facility.

A management representative will be available at all sites to help with your enquiries. Information on all activities will be available at all times.

Our goal

“More visitors, more often”

This page was last updated on 03 November 2016