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Service information

Business rates

Business Rates (or non-domestic rates) is a local business tax payable in respect of all occupied and some unoccupied 'non-domestic' properties. Rates are paid to Walsall Council who acts as a Billing Authority on behalf of the Government.

Help with Business Rates Bills

You may be eligible for help with your bill if you qualify for the Small Business Rates Relief scheme. For more information please refer to the FAQ pages, or alternatively, contact the business rates section directly.

Visit us

You can call in to see us at the First Stop Shop in the main Civic Centre entrance in Darwall Street.

Our opening hours are:

  • Monday - 8.45am to 515pm
  • Tuesday - 8.45am to 5.15pm
  • Wednesday -8.45am to 5.15pm
  • Thursday - 8.45am to 5.15pm
  • Friday - 8.45am to 4.45pm

Contact us

Business Rates Service
Walsall Council
PO Box 23

Enquiry line0300 555 2853
Payment line 0300 555 2854 (24 hours)
Fax 01922 723337


By texbox - for deaf or speech impaired users, access texbox or textphone on 01922 654000

You can use our online contact form for general enquiries, compliments and complaints.

This page was last updated on 01 March 2017